Pet policy and travelling with dogs at Virgin Hotels New York City
Virgin Hotels New York City is dog-friendly: the property allows up to two dogs per stay for an additional fee and provides pet beds, bowls, treats, and a branded bandana. Dogs may not be left unattended in guest rooms, cats are not permitted, and the outdoor pool is off-limits to pets.
In this guide
Overview: what's allowed
Virgin Hotels New York City welcomes dogs and makes a point of accommodating up to two dogs per stay. The hotel does not allow cats.
The hotel provides pet amenities including pet beds, food and water bowls, treats, and a branded bandana for canine guests. Dogs may not be left unattended in guest rooms.
- Maximum: 2 dogs per stay
- Cats: not permitted
- In-room: dogs may not be left alone
| Pet type | Allowed? |
|---|---|
| Dogs | Yes (up to two per stay) |
| Cats | No |
Booking, fees and check-in notes
The hotel charges an additional fee for dogs. Sources commonly cite a flat fee per stay, though the exact amount may vary by booking channel and at the property's discretion.
Standard hotel check-in rules apply: at least one person in each room must be 21 or older to make a reservation and check in. Guests must present photo ID and a credit card at check-in.
- Confirm the pet fee when you book — amounts are commonly cited but not guaranteed
- One adult (21+) must be present at check-in for each room
- A damage/incidentals deposit is collected at check-in and refunded after check-out (one OTA cited a typical deposit amount)
| Action | What to confirm |
|---|---|
| When you book | Pet fee amount and any weight/size notes |
| Before arrival | Whether a deposit or identification is needed |
| At check-in | Which adult (21+) will register and present credit card/ID |
In-room rules and rooms that accept dogs
Dogs are allowed in guest Chambers and suites, but they may not be left unattended in rooms. If you plan to leave a dog for any reason, contact the Junction (front desk) to discuss options.
Room types at the property include Chamber King, Chamber 2 Double Beds, Sky Chamber City View, Sky Chamber King Empire View, Sky Grand Chamber Suite (City View and Empire Views), and others. The hotel’s general pet allowance applies across Chambers and suites; confirm specific room availability for pets when booking.
- Do not leave dogs unattended in the room
- Ask the hotel if they have recommended nearby pet-sitting or dog-walking services
- Confirm pet availability for your chosen room type at reservation
| Example room names | Notes (confirm with hotel) |
|---|---|
| Chamber King | Pets allowed — confirm when booking |
| Chamber 2 Double Beds | Pets allowed — confirm when booking |
| Sky Grand Chamber Suite - City View | Pets allowed — confirm when booking |
Where dogs are allowed on the property
Pets are welcome in selected public areas such as the lobby, the 3rd-floor lounge, and the outdoor patio with Empire State Building views. The outdoor pool deck, however, does not allow pets.
If you plan to eat at on-site venues with your dog, check with the front desk or host; the hotel notes certain outdoor patio and lounge areas are pet-friendly but some indoor dining areas or event spaces may not be.
- Pet-friendly public areas: lobby, 3rd-floor lounge, outdoor patio (verify on arrival)
- Pool deck and pool water: off-limits to pets
- Always use provided bowls and clean up after your dog in public spaces
| Area | Pet policy |
|---|---|
| Lobby | Pet-friendly |
| 3rd-floor lounge / outdoor patio | Pet-friendly (ask staff for specifics) |
| Pool / Pool Club | Pets not allowed |
Pool, spa and fitness considerations
The hotel’s seasonal fourth-floor rooftop pool deck is off-limits to pets; poolside loungers and cabanas are open to all ages in the morning but the Pool Club restricts access to 21+ guests after late morning. Pets cannot enter the pool area.
Spa amenities (Exhale Spa) and indoor fitness facilities are intended for human guests; check with the spa for any separate pet-related rules, but generally pets are not allowed in treatment rooms or indoor wellness spaces.
- Pool deck: pets are not permitted
- Pool Club access: restricted to 21+ from midday onward
- Spa and treatment rooms: pets not allowed
| Facility | Pet access |
|---|---|
| Rooftop pool/Pool Club | Not allowed |
| Exhale Spa | Not allowed in treatment areas |
| Fitness Center | Not allowed (indoor facility) |
Tips for traveling to Manhattan with your dog
NoMad is walkable for short outings, and the hotel is near parks and sidewalks suitable for quick walks. Always carry waste bags and plan bathroom breaks in nearby green spaces such as Madison Square Park (a short walk away).
Because New York City actively enforces leash and clean-up rules, keep your dog leashed in public areas and confirm local regulations for off-leash spaces or dog runs before you go.
- Bring a leash, waste bags, and a small towel for city walks
- Ask the concierge for dog-walking or pet-sitting recommendations
- Plan pool time for mornings if traveling with family — pets cannot join pool hours
| Resource | How it helps |
|---|---|
| Hotel concierge | Recommend pet services and confirm on-property rules |
| Local parks (e.g., Madison Square Park) | Convenient outdoor relief and short walks |
| Nearby vet or emergency clinic | Ask concierge for recommendations before arrival |
