What’s included and what costs extra at Virgin Hotels New York City
Included with every stay: free high-speed Wi‑Fi (via the mandatory Destination Fee), 24/7 fitness-center access, and basic in-room amenities. Extra costs you should expect: the mandatory daily Destination Fee itself, cooked-to-order breakfast, Exhale Spa treatments, minibar items, valet parking, and poolclub lounger/cabana reservations after midday.
In this guide
What's included in the room rate and Destination Fee
Room rates do not include a full meal plan. The property charges a mandatory daily Destination Fee that covers specific services rather than general meals.
The Destination Fee covers free high-speed Wi‑Fi throughout the hotel, 24/7 fitness-center access, complimentary bottled water on request, coffee and tea, and access to on-property live music experiences.
- Free high-speed Wi‑Fi (included via Destination Fee)
- 24/7 Fitness Center access (Technogym equipment)
- Complimentary bottled water on request, coffee & tea
- Access to live music experiences on property
| Item | Included via Destination Fee? |
|---|---|
| High-speed Wi‑Fi | Yes |
| Fitness center (24/7) | Yes |
| Breakfast | No — charged separately |
Rooms, check-in, and age & ID requirements
Room types use the hotel’s Chamber and Suite names (examples: Chamber King, Sky Chamber City View, Sky Grand Chamber Suite - City View). Standard check-in is 3:00 PM and standard check-out is 12:00 PM (noon); the hotel offers flexible check-in/check-out on request subject to availability.
One person in each room must be at least 21 years old to make a reservation and check in. Guests must present a valid photo ID and a credit card at check-in.
- Standard check-in: 3:00 PM; check-out: 12:00 PM
- Minimum age to book/check in: 21 (one adult 21+ required per room)
- Photo ID and a credit card required at arrival
| Room examples | Beds (as listed) |
|---|---|
| Room, City View | 1 King Bed |
| Chamber 2 Double Beds | 1 King Bed or 2 Double Beds |
| Sky Grand Chamber Suite - City View | 1 King Bed |
Dining and bar charges (what’s extra)
The hotel has on-site outlets — Everdene (third-floor New American restaurant with indoor/outdoor terrace), The Riff Raff Club (39th-floor cocktail lounge), El Cielo (Colombian fine dining), and The Pool Club (rooftop pool bar). Food and drinks at these venues are charged separately from the room rate.
Breakfast is available daily (cook-to-order) for an additional fee and is not included in room rates. Happy hour and other promotions are run at different outlets on set schedules.
- Everdene: breakfast, lunch, dinner; happy hour daily 4pm–6pm (charges apply)
- The Riff Raff Club: cocktail lounge; separate charges for drinks and any happy hour items
- El Cielo: dinner service; separate charges
- The Pool Club: drinks and bar snacks charged separately; reservations and minimums may apply midday onward
| Venue | Typical service times (high level) |
|---|---|
| Everdene | Breakfast, Lunch, Dinner (bar open daily) |
| The Riff Raff Club | Evening cocktail lounge (hours vary) |
| The Pool Club | Poolside drinks/snacks (seasonal) |
Rooftop pool, Pool Club access, and reservation rules
The hotel operates a seasonal rooftop pool deck on the fourth floor with loungers, cabanas, and Empire State Building views. Pool hours are generally 8:00 AM–8:00 PM daily while in season.
Poolside loungers and cabanas are complimentary and open to all ages from 8:00 AM–11:30 AM on a first-come, first-served basis. From midday onward the Pool Club is restricted to guests 21 and over; after 12:00 PM lounger or cabana reservations require a rental fee plus a food-and-beverage minimum for Pool Club access.
- Pool hours (seasonal): 8:00 AM–8:00 PM
- All-ages access: 8:00 AM–11:30 AM (first-come, first-served)
- 21+ restriction starts at midday; reservations after 12:00 PM may include rental fee + F&B minimum
- Non-hotel guests may reserve Pool Club access (priority given to hotel guests)
| Time window | Pool access rules |
|---|---|
| 8:00 AM–11:30 AM | Open to all ages, complimentary loungers/cabanas first-come |
| 12:00 PM onward | 21+ only; reservations require rental fee + F&B minimum |
Spa, fitness center and what costs extra
The Exhale Spa at Virgin Hotels New York offers a coed hammam, dry sauna, Snow Room, Salt Room, and recovery spaces. Spa amenities are bookable and some access options (for example a Recovery Day Pass) are available for purchase; treatments like massages and facials are charged separately.
The fitness center (Technogym equipment, free weights, complimentary towels) is available 24/7 and is included as part of the Destination Fee.
- Exhale Spa open daily; spa treatments and Recovery Day Passes cost extra
- Spa features: hammam, dry sauna, Snow Room, Salt Room
- Fitness center (24/7) included via Destination Fee
| Service | Included or extra |
|---|---|
| Fitness center (Technogym) | Included via Destination Fee |
| Exhale Spa treatments (massages, facials) | Extra — book and pay separately |
| Recovery Day Pass (spa amenities access) | Extra — available for purchase |
Parking, pets, deposits and other fees
Valet parking is available 24/7 at the main entrance; published overnight valet rates are $75 per night for standard vehicles and $90 per night for SUVs plus tax. The property does not offer self-parking or guaranteed in-and-out privileges via the on-site valet.
The hotel is pet friendly for dogs: it allows up to two dogs per stay for an additional fee (commonly cited as around $100 per stay), provides pet beds, bowls and treats, and does not permit cats. A refundable incidentals or damage deposit is commonly collected at check-in.
- Valet parking: published overnight rates $75/night (standard) and $90/night (SUV) plus tax
- No on-site airport shuttle service is provided by the hotel
- Pets: up to two dogs allowed for an additional fee (dogs may not be left unattended; cats typically not permitted)
- Incidentals deposit taken at check-in (refundable after check-out)
| Item | Notes |
|---|---|
| Valet parking | $75/night standard, $90/night SUV (plus tax) — on-site |
| Pet fee | Additional fee for up to two dogs; fee amounts commonly cited around $100 |
| Airport shuttle | No hotel-provided airport transfer |
Nearby transport and local extras
Virgin Hotels New York City sits at 1227 Broadway in NoMad, within easy walking distance of the Empire State Building, Madison Square Garden, Herald Square and Penn Station. The 33rd Street subway/PATH station is very close by for wider city access.
Many local extras — city transit fares, taxis/ride-shares and activities away from the hotel — are not included. The hotel concierge can help arrange excursions, transfers, and local reservations (these services are typically charged separately).
- Address: 1227 Broadway, New York, NY 10001
- Walkable to Empire State Building, Herald Square, Madison Square Park
- Nearest subway/PATH: 33rd Street (very close)
- Concierge-arranged transport or tours will be charged separately
| Nearby point | Approximate note |
|---|---|
| Empire State Building | About a short walk (roughly 0.5 mile) |
| Penn Station / Madison Square Garden | Under a mile; easy walk |
| 33rd Street subway/PATH | About a 1-minute walk / very close |
